Privacy Policy

Auto Mastery LLC ("Auto Mastery," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS/text messaging.

By using our website or providing your personal information, you consent to the practices described in this Privacy Policy.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Business Information: Shop name, business type, and other details you provide when booking a strategy call
• Communications: Messages you send through our website chat widget, booking form, email, or text message conversations
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources

We collect personal information through:

• Our online booking/scheduling form
• Our website chat widget
• Phone calls and text messages
• Email correspondence
• Cookies and similar tracking technologies on our website

We use the information we collect to:

• Schedule and confirm strategy calls and appointments
• Provide, manage, and improve our marketing services
• Send appointment reminders, follow-up messages, and service-related communications via SMS/text message, email, or phone
• Respond to your inquiries and provide customer support
• Analyze website usage to improve your experience on our site
• Comply with legal obligations and protect our rights

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our business, including:

• CRM and Communication Platforms: To manage contacts, send appointment reminders, and deliver SMS/text messages
• Advertising Platforms: Such as Google Ads, to manage and optimize marketing campaigns on behalf of our clients
• Analytics Providers: To help us understand website usage and improve our services

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

We may also disclose your information if required by law, in response to legal process, or to protect the rights, property, or safety of Auto Mastery LLC, our clients, or others.

Our website uses cookies and similar technologies to analyze site traffic and usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at christian@automastery.com.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: